FareHarbor experienced a critical incident on December 15, 2021 affecting Help pages, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Help pages
Update timeline
- investigating Dec 15, 2021, 03:39 PM UTC
We are currently investigating issue with dashboard not available. In the meantime you can use https://readonly.fareharbor.com/
- identified Dec 15, 2021, 04:13 PM UTC
We have identified an issue with our hosting provider and they are working on a fix at this time. Currently the FareHarbor dashboard, online booking, and FareHarbor Sites arefully functioning. We will continue to update as more information is available.
- resolved Dec 15, 2021, 04:18 PM UTC
Our hosting provider has fixed the issue affecting their system and all FareHarbor systems are operational.