FareHarbor experienced a major incident on December 17, 2021, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 17, 2021, 03:44 PM UTC
An upstream provider of SMS messaging services is currently experiencing issues. As this provider works on a fix, users are likely to experience SMS messaging delays and failures. We will update with more information once the service has returned to normal and the provider has solved these issues.
- resolved Dec 17, 2021, 05:43 PM UTC
The upstream provider of SMS messaging services has resolved the issue on their end and SMS messaging is operational