FareHarbor experienced a critical incident on February 12, 2020, lasting 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 12, 2020, 06:19 PM UTC
We are investigating an issue causing most pages on fareharbor.com to give an "under the weather" error. We will post more info once we have it. The read-only version is also currently unavailable.
- investigating Feb 12, 2020, 06:40 PM UTC
Our infrastructure engineers are still investigating the cause of this issue.
- monitoring Feb 12, 2020, 06:52 PM UTC
We've made an adjustment to our database and the Dashboard and online booking pages are loading again. We're continuing to closely watch and make sure this issue is fully resolved.
- resolved Feb 12, 2020, 07:03 PM UTC
This issue has been resolved and we're seeing normal performance of the site again. As always, we are sorry for the disruption to your day and our goal is that issues like this never happen. Please reach out if you have any other questions.