Famly incident

Resolved the issue

Notice Resolved View vendor source →

Famly experienced a notice incident on June 10, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 08:39 AM UTC
Resolved
Jun 10, 2021, 08:30 AM UTC
Duration
—
Detected by Pingoru
Jun 10, 2021, 08:39 AM UTC

Update timeline

  1. resolved Jun 10, 2021, 08:39 AM UTC

    We had a short period of 15 minutes with delayed connections between our databases (Replica lag). This could cause some API calls to give a "Not logged in" error and some updates can potentially take a little longer to be visible in the platform. We have resolved the problem and Famly should be completely back to normal. We will keep monitoring the situation closely.