Famly experienced a notice incident on September 23, 2021 affecting Famly App, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Famly App
Update timeline
- investigating Sep 23, 2021, 09:56 AM UTC
We're experiencing issues with the Famly App causing it to be extremely slow for some users. We are working on a fix.
- investigating Sep 23, 2021, 10:11 AM UTC
We are continuing to investigate this issue.
- identified Sep 23, 2021, 10:12 AM UTC
A fix is being deployed and we expect things to return to normal in 15-20 minutes.
- monitoring Sep 23, 2021, 11:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2021, 11:16 AM UTC
This incident has been resolved.