Famly incident

Famly.co app unreachable

Critical Resolved View vendor source →

Famly experienced a critical incident on November 26, 2021 affecting Famly App, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2021, 12:50 PM UTC
Resolved
Nov 26, 2021, 12:57 PM UTC
Duration
7m
Detected by Pingoru
Nov 26, 2021, 12:50 PM UTC

Affected components

Famly App

Update timeline

  1. investigating Nov 26, 2021, 12:50 PM UTC

    We are investigating an outage on the Famly app.

  2. investigating Nov 26, 2021, 12:54 PM UTC

    We have identified the issue, and are working on fixing the problem.

  3. resolved Nov 26, 2021, 12:57 PM UTC

    We have resolved the problem and Famly should be completely back to normal. We will keep monitoring the situation closely.