Famly incident

Famly App slow response times

Minor Resolved View vendor source →

Famly experienced a minor incident on December 29, 2021 affecting Famly App, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2021, 04:44 PM UTC
Resolved
Dec 29, 2021, 04:59 PM UTC
Duration
14m
Detected by Pingoru
Dec 29, 2021, 04:44 PM UTC

Affected components

Famly App

Update timeline

  1. investigating Dec 29, 2021, 04:44 PM UTC

    We're experiencing issues with the Famly App causing it to be extremely slow or not working at all for some users. We are looking into this and will keep you posted on the progress.

  2. monitoring Dec 29, 2021, 04:55 PM UTC

    Services are back to normal. We are monitoring the situation.

  3. resolved Dec 29, 2021, 04:59 PM UTC

    All services are back to normal.