Famly experienced a major incident on November 29, 2022 affecting Famly App, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 29, 2022, 01:35 PM UTC
We are experiencing some problems in our systems. We are looking into resolving it.
- investigating Nov 29, 2022, 02:12 PM UTC
You might be experiencing a bit of continued slowness and a few problems around logging in right now. Things are improving but might stay a little slow for the half hour. In the worst case scenario if you get logged out, things will be saved even if it doesn’t seem like it. We expect things to improve slowly over the next half hour.
- identified Nov 29, 2022, 02:43 PM UTC
You might be experiencing a bit of continued slowness and a few problems around logging in right now. Things are improving but might stay a little slow for the half hour. In the worst case scenario if you get logged out, things will be saved even if it doesn’t seem like it. We expect things to improve slowly over the next half hour.
- resolved Nov 29, 2022, 02:54 PM UTC
Things are back to normal on all systems.