Famly incident

The platform is currently really slow

Major Resolved View vendor source →

Famly experienced a major incident on February 7, 2024 affecting Famly App, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 01:04 PM UTC
Resolved
Feb 07, 2024, 02:05 PM UTC
Duration
1h 1m
Detected by Pingoru
Feb 07, 2024, 01:04 PM UTC

Affected components

Famly App

Update timeline

  1. investigating Feb 07, 2024, 01:04 PM UTC

    We are currently experiencing some issues causing the Famly platform to be slow, and causing errors

  2. identified Feb 07, 2024, 01:31 PM UTC

    We have identified and mitigated the issue, but are waiting for things to stabilize. We will keep posting updates

  3. resolved Feb 07, 2024, 02:05 PM UTC

    We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.