Famly incident

Degraded performance

Major Resolved View vendor source →

Famly experienced a major incident on June 10, 2022 affecting Famly App, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 12:13 PM UTC
Resolved
Jun 10, 2022, 12:28 PM UTC
Duration
15m
Detected by Pingoru
Jun 10, 2022, 12:13 PM UTC

Affected components

Famly App

Update timeline

  1. investigating Jun 10, 2022, 12:13 PM UTC

    We are experiencing slow response times. We are investigating the cause.

  2. monitoring Jun 10, 2022, 12:25 PM UTC

    We have identified the problem, and have implemented a fix. Performance should start to get back to normal again.

  3. resolved Jun 10, 2022, 12:28 PM UTC

    The issue it now resolved, and performance is back to normal again. We will conduct an investigation into the cause of this.