Famly incident

Famly is not working for most users

Critical Resolved View vendor source →

Famly experienced a critical incident on May 22, 2023 affecting Famly App, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2023, 10:52 AM UTC
Resolved
May 22, 2023, 10:55 AM UTC
Duration
3m
Detected by Pingoru
May 22, 2023, 10:52 AM UTC

Affected components

Famly App

Update timeline

  1. investigating May 22, 2023, 10:52 AM UTC

    We have discovered a problem in the Famly platform that could mean it’s not working at 100% for all users. We’re investigating the issue and will update you again shortly.

  2. resolved May 22, 2023, 10:55 AM UTC

    We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.