Famly incident

Famly App problems

Critical Resolved View vendor source →

Famly experienced a critical incident on June 13, 2023 affecting Famly App, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 11:46 AM UTC
Resolved
Jun 13, 2023, 11:57 AM UTC
Duration
11m
Detected by Pingoru
Jun 13, 2023, 11:46 AM UTC

Affected components

Famly App

Update timeline

  1. investigating Jun 13, 2023, 11:46 AM UTC

    We're experiencing issues with the Famly App causing it to be extremely slow or not working at all for some users. We are looking into this and will keep you posted on the progress.

  2. monitoring Jun 13, 2023, 11:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2023, 11:57 AM UTC

    This incident has been resolved.