Famly incident

Performance issues

Critical Resolved View vendor source →

Famly experienced a critical incident on June 10, 2024 affecting Famly App, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2024, 10:58 AM UTC
Resolved
Jun 10, 2024, 11:56 AM UTC
Duration
58m
Detected by Pingoru
Jun 10, 2024, 10:58 AM UTC

Affected components

Famly App

Update timeline

  1. investigating Jun 10, 2024, 10:58 AM UTC

    We are currently investigating an issue making the app and web app very slow

  2. monitoring Jun 10, 2024, 11:13 AM UTC

    We have identified the issue, and mitigated it, and are now monitoring things, while they get back to normal

  3. resolved Jun 10, 2024, 11:56 AM UTC

    We have fixed the issue, and all systems are back to normal operations.