Famly incident

Famly is not working for some users. Data appears inconsistent

Minor Resolved View vendor source →

Famly experienced a minor incident on December 9, 2025 affecting Famly App, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 07:15 PM UTC
Resolved
Dec 09, 2025, 07:27 PM UTC
Duration
11m
Detected by Pingoru
Dec 09, 2025, 07:15 PM UTC

Affected components

Famly App

Update timeline

  1. identified Dec 09, 2025, 07:15 PM UTC

    We have identified a problem in Famly that causes our system to appear as though data is now saved. The data is saved and consistent, but it may appear as though it is not. We have identified the cause and are working on a solution.

  2. resolved Dec 09, 2025, 07:27 PM UTC

    We’re now confident the problem we’ve identified was fixed, and so we’re closing this incident. If you’re still seeing any problems, please drop our customer team a message.