FameSystems incident

Malfunction: Proxmox-VE Frankfurt01 Cluster

Major Resolved View vendor source →

FameSystems experienced a major incident on January 6, 2025 affecting Webinterface and Rootserver and 1 more component, lasting 20h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 12:01 PM UTC
Resolved
Jan 07, 2025, 08:21 AM UTC
Duration
20h 19m
Detected by Pingoru
Jan 06, 2025, 12:01 PM UTC

Affected components

WebinterfaceRootservervServer

Update timeline

  1. investigating Jan 06, 2025, 12:01 PM UTC

    Our team is investigating the issue and working to restore full functionality as soon as possible. Control via the web interface is partially unavailable for servers.

  2. investigating Jan 06, 2025, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 06, 2025, 12:53 PM UTC

    a fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2025, 08:21 AM UTC

    This incident has been resolved.