Falcony experienced a minor incident on November 9, 2021 affecting Falcony, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 09, 2021, 08:36 AM UTC
We are investigating reports of degraded performance with our application sending out emails. We will update this incident as we learn more.
- identified Nov 09, 2021, 08:39 AM UTC
We have identified the cause of the degraded performance and and are currently working on a solution.
- monitoring Nov 09, 2021, 08:41 AM UTC
A solution for the degraded performance has been released. We are monitoring the situation to fully resolve this incident.
- identified Nov 09, 2021, 09:06 AM UTC
We have identified a new cause of the degraded performance. Our email sending service provider is experiencing delays. Related incident: https://status.mailgun.com/incidents/l03w7660wv59.
- resolved Nov 09, 2021, 09:49 AM UTC
Our email service provider has resolved the delays. This incident is resolved.