Falcony incident

Issues with SSO login

Minor Resolved View vendor source →

Falcony experienced a minor incident on May 17, 2023 affecting Falcony, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 07:08 AM UTC
Resolved
May 17, 2023, 07:45 AM UTC
Duration
37m
Detected by Pingoru
May 17, 2023, 07:08 AM UTC

Affected components

Falcony

Update timeline

  1. investigating May 17, 2023, 07:08 AM UTC

    We are currently investigating an issue where SSO login does not properly function.

  2. identified May 17, 2023, 07:12 AM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring May 17, 2023, 07:39 AM UTC

    A fix has been implemented, and we are monitoring the situation. For users who are still facing issues with logging in using SSO, the situation can be resolved by closing and restarting the browser, or by clearing the browser cookies.

  4. resolved May 17, 2023, 07:45 AM UTC

    The incident has been resolved. Users who continue to face issues with logging in using SSO, the situation can be resolved by closing and restarting the browser, or by clearing the browser cookies.