Falcony incident

Issue on Falcony BI database

Major Resolved View vendor source →

Falcony experienced a major incident on August 8, 2023 affecting Falcony BI database, lasting 5h 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 12:13 PM UTC
Resolved
Aug 08, 2023, 05:36 PM UTC
Duration
5h 23m
Detected by Pingoru
Aug 08, 2023, 12:13 PM UTC

Affected components

Falcony BI database

Update timeline

  1. identified Aug 08, 2023, 12:13 PM UTC

    The nightly database refresh operation had an issue and we're working to fix it. Issues caused by this: - The data on the database might be up-to one day old - Some queries to the database are blocked and won't complete - Random connection issues

  2. resolved Aug 08, 2023, 05:36 PM UTC

    This incident has been resolved.