Falcony incident

HTTP redirect loop in audits.io

Critical Resolved View vendor source →

Falcony experienced a critical incident on October 28, 2024 affecting audits.io, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 06:48 PM UTC
Resolved
Oct 28, 2024, 07:41 PM UTC
Duration
52m
Detected by Pingoru
Oct 28, 2024, 06:48 PM UTC

Affected components

audits.io

Update timeline

  1. monitoring Oct 29, 2024, 09:27 AM UTC

    Our service provider, Heroku, had an incident between 2024-10-28 18:48 UTC and 2024-10-28 19:41 UTC that caused HTTP redirect loops on audits.io. The application was unreachable during that time. Our system health checks failed to identify the issue.

  2. resolved Oct 29, 2024, 09:30 AM UTC

    This incident has been resolved. We will continue to investigate how to improve our health checks to identify similar incidents.