Falcony incident

Falcony BI database data not being up-to-date

Minor Resolved View vendor source →

Falcony experienced a minor incident on April 17, 2025 affecting Falcony BI database, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 07:52 AM UTC
Resolved
Apr 17, 2025, 10:59 AM UTC
Duration
3h 7m
Detected by Pingoru
Apr 17, 2025, 07:52 AM UTC

Affected components

Falcony BI database

Update timeline

  1. identified Apr 17, 2025, 07:52 AM UTC

    We've identified an issue that is preventing several customers new data from being copied to the Falcony BI database. The issue started on 15.4.2025 and is still ongoing. We're currently fixing the issue.

  2. identified Apr 17, 2025, 09:07 AM UTC

    We have now fixed the underlying issue. The BI database update is scheduled and should finish in a few hours. We will post once the data has been updated.

  3. resolved Apr 17, 2025, 10:59 AM UTC

    The update has completed and the data is up-to-date. The incident is now fully resolved.