Fairwinds incident

Known issue: Prometheus may appear offline in the Install Hub

Notice Resolved View vendor source →

Fairwinds experienced a notice incident on March 31, 2022, lasting 26d 20h. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2022, 05:02 PM UTC
Resolved
Apr 27, 2022, 01:20 PM UTC
Duration
26d 20h
Detected by Pingoru
Mar 31, 2022, 05:02 PM UTC

Update timeline

  1. identified Mar 31, 2022, 05:02 PM UTC

    We have identified an issue where Prometheus may appear offline or have delayed reports in the Install Hub. We are actively working on fixing this issue and will update this page once resolved.

  2. resolved Apr 27, 2022, 01:20 PM UTC

    This bug has been resolved. Customers will need to update to Agent 2.0 to ensure Prometheus reports correct online/offline status going forward. Please see information on the Agent 2.0 upgrade here: https://github.com/FairwindsOps/charts/tree/master/stable/insights-agent#version-20