Factbird incident

Data connectivity on Factbird Digital and Analog

Minor Resolved View vendor source →

Factbird experienced a minor incident on October 17, 2022 affecting Data Analysis, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 03:19 PM UTC
Resolved
Oct 17, 2022, 07:05 PM UTC
Duration
3h 45m
Detected by Pingoru
Oct 17, 2022, 03:19 PM UTC

Affected components

Data Analysis

Update timeline

  1. investigating Oct 17, 2022, 03:19 PM UTC

    We are currently investigating elevated error rates on the database handling data from Factbird Digital and Factbird Analog.

  2. identified Oct 17, 2022, 03:40 PM UTC

    The issue has been identified and contained while we work on implementing a fix.

  3. monitoring Oct 17, 2022, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 17, 2022, 07:05 PM UTC

    This incident has been resolved.