Factbird experienced a major incident on January 9, 2023 affecting User Interface and API Service, lasting 20h 51m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI Service
Update timeline
- investigating Jan 09, 2023, 01:34 PM UTC
We are receiving reports that stops have disappeared for this week on several lines. We are investigating.
- identified Jan 09, 2023, 02:59 PM UTC
We have identified the issue and are in the process of restoring stops
- monitoring Jan 09, 2023, 05:08 PM UTC
Stops are showing up again now, and we have restored missing stops on all lines. If you notice anything that doesn't look right, please let us know.
- monitoring Jan 10, 2023, 09:41 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 10, 2023, 10:26 AM UTC
This incident has been resolved.