Factbird experienced a minor incident on February 29, 2024 affecting Data Analysis, lasting 4h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Data Analysis
Update timeline
- investigating Feb 29, 2024, 07:31 AM UTC
We are currently investigating the issue, only some data sources (devices) are affected and we suspect it's related to leap year.
- identified Feb 29, 2024, 09:49 AM UTC
We have identified the issue for a subset of devices from our Factbird Duo product line running an old firmware version.
- monitoring Feb 29, 2024, 11:17 AM UTC
We are monitoring the behavior of the affected devices and are working on recovering data from midnight to this morning, CET.
- resolved Feb 29, 2024, 12:31 PM UTC
This incident has been resolved and data has been restored. If you see anything that does not look right, please contact [email protected]