Factbird experienced a critical incident on February 13, 2025, lasting –. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 14, 2025, 10:51 AM UTC
Some users experience API error 413 when navigating Factbird. The issue is isolated to users that have access to a large quantity of sensors and lines.
- postmortem Feb 14, 2025, 10:51 AM UTC
The root cause of the incident was an internal authentication payload exceeding a limit, which caused the API layer to error. # Actions taken * Deploy a change to the authentication layer that reduces the authentication payload size