Factbird experienced a minor incident on March 13, 2025 affecting User Interface and API Service, lasting 1h 42m. The incident has been resolved; the full update timeline is below.
Affected components
User InterfaceAPI Service
Update timeline
- investigating Mar 13, 2025, 09:07 AM UTC
We've received reports of a sudden loss of access to assets for users who previously had access but can no longer reach them. We're investigating the reason behind the additional restrictions. Super users are not affected.
- resolved Mar 13, 2025, 10:50 AM UTC
The recent increase in access restrictions have been lifted, allowing affected users to view the assets they could access previously.