Fabrick Outage History

Fabrick had 8 outages in the last 2 years totaling 20h 48m of downtime — averaging 0.3 incidents per month.

There were 8 Fabrick outages since October 3, 2024 totaling 20h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fabrick.com

Notice July 20, 2026

Incident on Fabrick Ecommerce services

Detected by Pingoru: Jul 20, 2026, 01:37 PM UTC
Resolved: Jul 20, 2026, 01:37 PM UTC
Duration: —

Affected: Fabrick Payment OrchestraPayment Card TransactionsAlternative Payments

Timeline · 1 update

resolved Jul 20, 2026, 01:37 PM UTC

Due to a technical issue, performance slowdowns and interruptions were identified between 3:04 pm (CEST) and 3:18 pm (CEST) on 20/07/2026, which may have caused delays in accessing and using online services, as well as in the processing of e‑commerce payments. The services involved are: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team A causa di un problema tecnico, sono stati rilevati rallentamenti e interruzioni tra le ore 15:04 (CEST) e le ore 15:18 (CEST) del 20/07/2026, che potrebbero aver causato ritardi nell’accesso e nell’utilizzo dei servizi online, nonché nell’elaborazione dei pagamenti e‑commerce. I servizi coinvolti sono: - Fabrick Payment Orchestra - Payment Card Transactions - Alternative Payments Fabrick Team

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Minor July 14, 2026

Incident on Fabrick Dashboard

Detected by Pingoru: Jul 14, 2026, 12:50 PM UTC
Resolved: Jul 13, 2026, 10:30 PM UTC
Duration: —

Timeline · 1 update

resolved Jul 14, 2026, 12:50 PM UTC

On 14/07/2026 from 12:45 AM CEST to 2:00 PM CEST, the Dashboard was unavailable due to a technical issue that was already identified and resolved. We apologize for the inconvenience. Team Fabrick In data 14/07/20266, a causa di un problema tecnico identificato e già risolto, ci sono stati disservizi sull’accesso alla Dashboard dalle ore 12:45 alle 14:00. Ci scusiamo per il disservizio Team Fabrick

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Minor May 19, 2026

Incident on Fabrick services

Detected by Pingoru: May 19, 2026, 12:55 PM UTC
Resolved: May 20, 2026, 01:53 AM UTC
Duration: 12h 57m

Affected: Conto API Pagamenti (SEPA, SCT, SDD)152952 - PSD2 Active GatewayFabrick PASS150176 - PSD2 Active Gateway150176 - SME Banking150116 - PSD2 Active Gateway150292 - SME Banking150294 - PSD2 Active Gateway152952 - SME Banking150251 - PSD2 Active Gateway152759 - PSD2 Active Gateway152003 - PSD2 Active Gateway150292 - PSD2 Active Gateway172058 - PSD2 Active Gateway155932 - PSD2 Active Gateway152873 - PSD2 Active GatewayPSD2 Passive Gateway152078 - PSD2 Active Gateway152582 - PSD2 Active Gateway

Timeline · 3 updates

identified May 19, 2026, 12:55 PM UTC

We are currently experiencing an issue on SEPA instant caused by an external third-party provider. We are in contact with the provider and they are actively working on it. Our team is monitoring the situation and will provide further updates as soon as they become available. The services involved are: Banking as a services PSD2 Passive Gateway PSD2 Active Gateway SME Banking Fabrick PASS Fabrick Team Stiamo attualmente riscontrando un problema sul servizio SEPA Instant causato da un fornitore terzo esterno. Siamo in contatto con il fornitore, che è già al lavoro per la risoluzione. Il nostro team sta monitorando la situazione e forniremo ulteriori aggiornamenti appena disponibili. I servizi coinvolti sono: Banking as a services PSD2 Passive Gateway PSD2 Active Gateway SME Banking Fabrick PASS Team Fabrick
identified May 19, 2026, 03:56 PM UTC

The incident is still ongoing. Technical investigations are continuing together with the external provider, who has planned a rollback around 02:30 CEST. After the rollback, we will provide a further update. Fabrick Team L’incident è ancora in corso. Le verifiche tecniche stanno proseguendo insieme al provider esterno, che ha pianificato un rollback intorno alle 02:30 CEST. Dopo il rollback, forniremo un nuovo aggiornamento. Team Fabrick
resolved May 20, 2026, 01:53 AM UTC

This incident has been resolved.

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Major May 6, 2026

Incident on SME Banking services

Detected by Pingoru: May 06, 2026, 08:50 AM UTC
Resolved: May 06, 2026, 09:44 AM UTC
Duration: 54m

Affected: 150176 - SME Banking

Timeline · 3 updates

identified May 06, 2026, 08:50 AM UTC

Starting from today at 08:15, we are experiencing intermittent errors in the SME Banking Product. The service involved is: "150176 - SME Banking" Our team is actively working on it and will provide further updates as soon as they become available. Fabrick Team A partire da oggi alle 08:15 si stanno verificando errori intermittenti sul prodotto SME Banking. Il servizio coinvolto è: "150176 - SME Banking" Il nostro team è al lavoro e forniremo ulteriori aggiornamenti appena disponibili. Team Fabrick
monitoring May 06, 2026, 09:27 AM UTC

The issue has been resolved and no further errors have been observed since 10:55. We are still monitoring the situation and expect to close the incident shortly. Fabrick Team Il problema è stato risolto e dalle 10:55 non sono stati più osservati errori. Stiamo ancora monitorando la situazione e prevediamo di chiudere l’incident a breve. Team Fabrick
resolved May 06, 2026, 09:44 AM UTC

We confirm that the incident was closed at 10:55 and that the services are now working correctly again. Fabrick Team Confermiamo che l’incident è stato chiuso alle 10:55 e che i servizi sono tornati a funzionare correttamente. Team Fabrick

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Minor April 9, 2026

Incident on Fabrick services - Banking as a services (Payment SEPA)

Detected by Pingoru: Apr 09, 2026, 11:11 AM UTC
Resolved: Apr 09, 2026, 12:37 PM UTC
Duration: 1h 25m

Affected: Conto API Pagamenti (SEPA, SCT, SDD)

Timeline · 2 updates

investigating Apr 09, 2026, 11:11 AM UTC

Starting from today at 10:47, we are experiencing slowdowns in the Banking as a service (Payment SEPA) Product. The service involved is: Banking as a services Our team is actively working on it and will provide further updates as soon as they become available. Fabrick Team A partire da oggi alle 10:47 si stanno verificando rallentamenti sul prodotto Banking as a services (Payment SEPA). Il servizio coinvolto è: Banking as a services Il nostro team è al lavoro e forniremo ulteriori aggiornamenti appena disponibili. Team Fabrick
resolved Apr 09, 2026, 12:37 PM UTC

The issue was resolved at 01:04 PM CEST and all services are now fully operational. The service involved is: Banking as a services Fabrick Team Il problema è stato risolto alle 13:04 e tutti i servizi sono ora pienamente operativi. Il servizio coinvolto è: Banking as a services Team Fabrick

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Notice August 18, 2025

PRE-PRODUCTION - Service discontinuity

Detected by Pingoru: Aug 18, 2025, 07:43 AM UTC
Resolved: Aug 18, 2025, 08:10 AM UTC
Duration: 27m

Affected: Conto API Pagamenti (SEPA, SCT, SDD)Check IBAN152003 - Payment Hub150176 - Personal Financial Management152952 - PSD2 Active Gateway0001-C-BConto API Accesso informativoFabrick PASS155932 - Payment Hub150251 -Personal Financial Management150176 - PSD2 Active Gateway150176 - SME Banking0001-C-ISEPA Direct Debit152073 - Payment Hub150294 - Personal Financial Management150116 - PSD2 Active Gateway150292 - SME Banking152759 - Payment Hub152759 - Personal Financial Management150294 - PSD2 Active Gateway152952 - SME Banking150116 - Payment Hub177225 - Personal Financial Management150251 - PSD2 Active Gateway152759 - PSD2 Active Gateway152003 - PSD2 Active Gateway150292 - PSD2 Active Gateway172058 - PSD2 Active Gateway155932 - PSD2 Active Gateway152873 - PSD2 Active GatewayPSD2 Passive Gateway152078 - PSD2 Active Gateway152582 - PSD2 Active GatewayInvoice FinancingFast LendingCredito AssicurativoCompanyAssessmentPiattaforma API

Timeline · 2 updates

investigating Aug 18, 2025, 07:43 AM UTC

We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Kind regards, Fabrick Team Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Cordiali Saluti, Fabrick Team
resolved Aug 18, 2025, 08:10 AM UTC

The slowdowns affecting the PRE-PRODUCTION environment of the Fabrick Platform have been resolved. Operations have been restored and the service is now back to normal levels. Kind regards, Fabrick Team I rallentamenti riscontrati nell’ambiente di PREPRODUZIONE di Fabrick Platform sono stati risolti. L’operatività è stata ripristinata e il servizio è tornato ai livelli abituali. Cordiali Saluti, Fabrick Team

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Notice June 6, 2025

Discontinuità di servizio in ambiente di PREPRODUZIONE / Service discontinuity in PRE-PRODUCTION environment

Detected by Pingoru: Jun 06, 2025, 08:18 AM UTC
Resolved: Jun 06, 2025, 01:09 PM UTC
Duration: 4h 50m

Affected: Conto API Pagamenti (SEPA, SCT, SDD)Check IBAN152003 - Payment Hub150176 - Personal Financial Management152952 - PSD2 Active GatewayConto API Accesso informativoFabrick PASS155932 - Payment Hub150251 -Personal Financial Management150176 - PSD2 Active Gateway150176 - SME BankingSEPA Direct Debit152073 - Payment Hub150294 - Personal Financial Management150116 - PSD2 Active Gateway150292 - SME Banking152759 - Payment Hub152759 - Personal Financial Management150294 - PSD2 Active Gateway152952 - SME Banking150116 - Payment Hub177225 - Personal Financial Management150251 - PSD2 Active Gateway152759 - PSD2 Active Gateway152003 - PSD2 Active Gateway150292 - PSD2 Active Gateway172058 - PSD2 Active Gateway155932 - PSD2 Active Gateway152873 - PSD2 Active GatewayPSD2 Passive Gateway152078 - PSD2 Active Gateway152582 - PSD2 Active Gateway

Timeline · 2 updates

investigating Jun 06, 2025, 08:18 AM UTC

Stiamo riscontrando rallentamenti nell'ambiente di PREPRODUZIONE di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. Team Fabrick ------------------------------------------------------- We are experiencing slowdowns in the PRE-PRODUCTION environment of the Fabrick Platform. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels. Team Fabrick
resolved Jun 06, 2025, 01:09 PM UTC

This incident has been resolved.

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Major October 3, 2024

Discontinuità di servizio / Service discontinuity

Detected by Pingoru: Oct 03, 2024, 06:58 AM UTC
Resolved: Oct 03, 2024, 07:11 AM UTC
Duration: 12m

Timeline · 2 updates

investigating Oct 03, 2024, 06:58 AM UTC

Stiamo riscontrando rallentamenti in ambiente di produzione di Fabrick Platform. Siamo al corrente di alcune problematiche e stiamo lavorando per risolvere nel più breve tempo possibile. Ci scusiamo in anticipo per l'inconveniente. Seguiranno aggiornamenti non appena l'operatività verrà ripristinata al livelli di servizio abituali. ------------------------------------------------------- We are experiencing slowdowns in the Fabrick Platform production environment. We are aware of the issues and are working to resolve them as soon as possible. We apologise in advance for the inconvenience. Updates will follow as soon as operations are restored to normal service levels.
resolved Oct 03, 2024, 07:58 AM UTC

L'operatività di Fabrick Platform in ambiente di produzione è stata ripristinata ai consueti livelli di servizio. Ringraziamo per la pazienza e ci scusiamo per l'inconveniente. --------------------------------------------------------------- The operation of Fabrick Platform in the production environment has been restored to normal service levels. We thank you for your patience and apologise for the inconvenience.

Read the full incident report →