Fabrick incident

Problemi raggiungibilita' servizi TOT Money

Critical Resolved View vendor source →

Fabrick experienced a critical incident on December 19, 2022, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 11:00 PM UTC
Resolved
Dec 21, 2022, 11:14 AM UTC
Duration
1d 12h
Detected by Pingoru
Dec 19, 2022, 11:00 PM UTC

Update timeline

  1. investigating Dec 21, 2022, 11:11 AM UTC

    I servizi di TOT Money risultavano irragiungibili a causa di una configurazione errata DNS lato Centrico: https://svil.bansel.it/jira/browse/GBSITRETE-25302

  2. investigating Dec 21, 2022, 11:12 AM UTC

    servizi riprisinati da centrico

  3. investigating Dec 21, 2022, 11:14 AM UTC

    We are continuing to investigate this issue.

  4. identified Dec 21, 2022, 11:14 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Dec 21, 2022, 11:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Dec 21, 2022, 11:14 AM UTC

    This incident has been resolved.