Explo experienced a notice incident on June 12, 2025 affecting Customer Data Access and Customer Data Access, lasting 7h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:16 PM UTC
We have noticed an issue with BigQuery data sources. We are investigating. Google has not updated their status page yet to declare an incident, but we are tracking potential issues on their end.
- identified Jun 12, 2025, 06:20 PM UTC
Although there isn't a formal note on their status page yet, many folks are reporting issues with Google Cloud here: https://downdetector.com/status/google-cloud/ This is an issue with Google Cloud / BigQuery and not Explo.
- monitoring Jun 12, 2025, 07:04 PM UTC
Google Cloud has now updated their status page: https://status.cloud.google.com/ We will continue to monitor. To reiterate, there are currently no service disruptions with the Explo platform and this is purely a Google Cloud issue.
- monitoring Jun 13, 2025, 02:08 AM UTC
Google Cloud has now marked this as resolved.
- resolved Jun 13, 2025, 02:08 AM UTC
This incident has been resolved.