Explo incident

Global Explo outage due to CDN issues

Major Resolved View vendor source →

Explo experienced a major incident on November 18, 2025 affecting Explo Dashboards and Customer Data Access and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:50 AM UTC
Resolved
Nov 18, 2025, 02:50 PM UTC
Duration
3h
Detected by Pingoru
Nov 18, 2025, 11:50 AM UTC

Affected components

Explo DashboardsCustomer Data AccessCustomer Data AccessDashboard EmbedsDashboard EmbedsExplo Report BuilderReport Builder EmbedsReport Builder EmbedsExports: Email deliveryTabular Exports

Update timeline

  1. investigating Nov 18, 2025, 12:16 PM UTC

    Cloudflare has confirmed a global infrastructure outage. Since cloudflare serves all of Explo's traffic we're experiencing high rates of load failures and slow performance. More at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. investigating Nov 18, 2025, 02:07 PM UTC

    Cloudflare is continuing to mitigate the service disruption.

  3. resolved Nov 18, 2025, 02:50 PM UTC

    Cloudflare has confirmed the issue is resolved.