Explo incident

Outage for web component embeds

Critical Resolved View vendor source →

Explo experienced a critical incident on November 17, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2023, 05:00 PM UTC
Resolved
Nov 17, 2023, 05:00 PM UTC
Duration
Detected by Pingoru
Nov 17, 2023, 05:00 PM UTC

Update timeline

  1. resolved Nov 17, 2023, 07:27 PM UTC

    An incident occurred that caused embeds using web components to not load. This outage lasted for an hour and a half before the fix was deployed. Refreshing the page after the fix was deployed would resolve the issue.

  2. postmortem Nov 17, 2023, 07:28 PM UTC

    We are planning to improve automated testing for our web component into the deploy pipeline to improve reliability. Mechanisms put in place to update this page more frequently to reflect Explo’s status.