Explo experienced a notice incident on August 6, 2024, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Aug 06, 2024, 08:28 PM UTC
Customers using the legacy data API are experiencing a partial outage due to customer load. We are currently mitigating.
- monitoring Aug 06, 2024, 08:48 PM UTC
We've expanded capacity in our legacy data infrastructure and are monitoring the results.
- resolved Aug 06, 2024, 11:23 PM UTC
We are confident we have mitigated the effects of the previous outage. As a follow-on, we need to adjust some configuration in a maintenance window tomorrow.