Explo incident

Inability to Create New Datasets

Minor Resolved View vendor source →

Explo experienced a minor incident on January 29, 2025 affecting Explo Dashboards and Customer Data Access and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 01:40 PM UTC
Resolved
Jan 29, 2025, 02:29 PM UTC
Duration
48m
Detected by Pingoru
Jan 29, 2025, 01:40 PM UTC

Affected components

Explo DashboardsCustomer Data AccessExplo Report Builder

Update timeline

  1. investigating Jan 29, 2025, 01:40 PM UTC

    Customers on the FIDO connector are unable to create new datasets, we are working on the fix and should have it resolved shortly.

  2. resolved Jan 29, 2025, 02:29 PM UTC

    A fix has been implemented and released.