Explo incident

Intermittent Errors in Data Connector Infrastructure

Minor Resolved View vendor source →

Explo experienced a minor incident on February 21, 2025 affecting Customer Data Access and Dashboard Embeds and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2025, 06:50 PM UTC
Resolved
Feb 21, 2025, 07:10 PM UTC
Duration
20m
Detected by Pingoru
Feb 21, 2025, 06:50 PM UTC

Affected components

Customer Data AccessDashboard EmbedsReport Builder EmbedsTabular Exports

Update timeline

  1. investigating Feb 21, 2025, 07:30 PM UTC

    There are intermittent load errors while our system undergoes some abnormally high load

  2. resolved Feb 21, 2025, 07:30 PM UTC

    There are intermittent load errors while our system undergoes some abnormally high load