Explo incident

Issues Sending Scheduled Report Builder Emails

Minor Resolved View vendor source →

Explo experienced a minor incident on February 24, 2025 affecting Exports: Email delivery, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 04:00 PM UTC
Resolved
Feb 26, 2025, 03:00 PM UTC
Duration
1d 23h
Detected by Pingoru
Feb 24, 2025, 04:00 PM UTC

Affected components

Exports: Email delivery

Update timeline

  1. investigating Feb 28, 2025, 06:51 PM UTC

    We are investigating reports that scheduled report builder emails are not being received by end users

  2. resolved Feb 28, 2025, 06:52 PM UTC

    We have deployed the fix and are monitoring for further issues.