Explo incident

Partial Outage - Single Node Outage 1.5 Hours

Notice Resolved View vendor source →

Explo experienced a notice incident on May 5, 2025, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 12:15 PM UTC
Resolved
May 05, 2025, 04:15 PM UTC
Duration
4h
Detected by Pingoru
May 05, 2025, 12:15 PM UTC

Update timeline

  1. resolved May 08, 2025, 08:54 PM UTC

    One of the cluster's nodes went into a bad state and was unable to handle the execution of queries. Usually this self recovers as part of normal infrastructure rebooting, but this one did not and our team was paged and had to identify which node was impacted and restarted that particular one. 12:11pm -> triggered 1:54pm -> solved