EX Networks experienced a minor incident on March 10, 2018, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 10, 2018, 05:14 AM UTC
At 04:53 EXN were alerted to a number of rack PDUs going offline in the "A", "B", "C" rows in GS2, 10th Floor (J03) suite. It appears that the "B" feed is currently down but the "A" feed is functioning correctly. EXN have raised this with the relevant teams and we are awaiting updates from GS2.
- monitoring Mar 10, 2018, 05:36 AM UTC
Power has been restored, we are still awaiting information from Global Switch regarding the cause of the outage.
- resolved Mar 10, 2018, 08:50 AM UTC
This incident has been resolved.