EX Networks experienced a minor incident on March 1, 2021 affecting Shared Hosting, lasting 8h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Shared Hosting
Update timeline
- investigating Mar 01, 2021, 03:12 PM UTC
We're currently experiencing an ongoing issue with shared hosting server "hunt.exhosting.uk". Our engineer teams are looking into this and we will have an update issued as soon as possible.
- identified Mar 01, 2021, 03:41 PM UTC
All services on this server have been restored. If you're still having issues please contact support by emailing [email protected]. To implement a permanent fix a reboot of the server is required. At 22:00 GMT today, we will perform the reboot which will take services offline for approximately 1 hour. Further updates will be posted here.
- resolved Mar 01, 2021, 11:31 PM UTC
This incident has been resolved.