Evolve IP incident

Notice - Login format change for the pbxportal Enterprise admin users

Evolve IP experienced a notice incident on June 13, 2024 affecting Portal, lasting 281d 7h. The incident has been resolved; the full update timeline is below.

Started: Jun 13, 2024, 10:46 AM UTC
Resolved: Mar 21, 2025, 06:24 PM UTC
Duration: 281d 7h
Detected by Pingoru: Jun 13, 2024, 10:46 AM UTC

Affected components

Portal

Update timeline

investigating Jun 13, 2024, 10:46 AM UTC

*Notice* Login format change for the pbxportal Enterprise admin users: Please note that from today users logging in to the pbx portal (https://pbxportal.mtel.nl/) as enterprise admins will need to add the domain after the user ID: EG. [email protected] Password credentials have not been changed. Group admin logins are not affected. If any help is needed, please reach out to our Client Support via 088-4283111.
investigating Jun 13, 2024, 10:57 AM UTC

We are continuing to investigate this issue.
resolved Mar 21, 2025, 06:24 PM UTC

This incident has been resolved.