EVERYWHERE Communications incident

inReach Messages and Trackpoints are not flowing

Critical Resolved View vendor source →

EVERYWHERE Communications experienced a critical incident on May 6, 2022 affecting Satellite Messaging, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2022, 06:06 PM UTC
Resolved
May 06, 2022, 07:22 PM UTC
Duration
1h 15m
Detected by Pingoru
May 06, 2022, 06:06 PM UTC

Affected components

Satellite Messaging

Update timeline

  1. identified May 06, 2022, 06:06 PM UTC

    We have identified an issue that is preventing inReach messages from reaching the EVERYWHERE Hub. We are currently implementing a fix SOS is not impacted

  2. monitoring May 06, 2022, 06:32 PM UTC

    A fix has been implemented. Delayed messages are now being delivered

  3. resolved May 06, 2022, 07:22 PM UTC

    The incident has been resolved. No messages or trackpoints were lost and all delayed messages have now been delivered. SOS services were not impacted.