EVERYWHERE Communications experienced a critical incident on May 11, 2022 affecting Email, lasting 2h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Email
Update timeline
- investigating May 11, 2022, 03:35 AM UTC
The EVERYWHERE Hub is currently not delivering messages or multi-channel notifications to email addresses. Core SOS functionality is not impacted.
- monitoring May 11, 2022, 05:04 AM UTC
We have implemented a fix for the email delivery issue and are monitoring for additional issues.
- resolved May 11, 2022, 05:37 AM UTC
The incident has been resolved. We will continue to monitor for any issues.