EVERYWHERE Communications experienced a major incident on December 15, 2025 affecting EVERYWHERE Hub and Mobile App and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
EVERYWHERE HubMobile AppSatellite Messaging
Update timeline
- investigating Dec 15, 2025, 03:30 PM UTC
We are experiencing an issue with the EVERYWHERE Hub which is causing messages not to be delivered. inReach SOS is not impacted. EVERYWHERE Safeguard and Companion apps as well as the Secure inReach are impacted. We are investigating the issue.
- monitoring Dec 15, 2025, 03:52 PM UTC
We have made a fix and queued messages should be delivered, We are monitoring the process and looking for any additional issues.
- resolved Dec 15, 2025, 04:42 PM UTC
The incident has been resolved and messages are sending in real time. We believe a small number of messages were lost during the incident.