EveryDose incident

Medication leaflets, interactions, and images are not loading for some users in the EveryDose mobile app

Minor Resolved View vendor source →

EveryDose experienced a minor incident on September 27, 2024 affecting Drug Information APIs, lasting 7h 5m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 07:30 PM UTC
Resolved
Sep 28, 2024, 02:36 AM UTC
Duration
7h 5m
Detected by Pingoru
Sep 27, 2024, 07:30 PM UTC

Affected components

Drug Information APIs

Update timeline

  1. investigating Sep 27, 2024, 07:30 PM UTC

    We are currently investigating this issue

  2. investigating Sep 27, 2024, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 28, 2024, 02:36 AM UTC

    This issue has now been resolved, and all medication leaflets, interaction alerts, and images are now functioning as expected.