EveryDose incident
Resolved: Intermittent Database Connectivity Issues
EveryDose experienced a minor incident on October 17, 2025 affecting Mobile Application - iOS and Mobile Application - Android and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Oct 17, 2025, 04:41 AM UTC
We’re monitoring intermittent connectivity issues affecting a subset of users. The issue is related to an unplanned disruption at our cloud services provider. Some users may experience temporary errors or slow performance, while most services continue to operate normally. Our engineering team is actively monitoring the situation and working with our cloud services provider to confirm stability. We’ll provide an update as soon as more information becomes available.
- resolved Oct 17, 2025, 05:01 AM UTC
Resolved: Some users experienced intermittent errors or slow performance due to a disruption at our cloud services provider. Our partner has since restored stability, and all systems are now operating normally. We’ve verified that performance has returned to baseline and will continue to monitor closely. Thank you for your patience while this issue was being investigated and resolved.