Everflow incident

High processing latency with conversion module

Minor Resolved View vendor source →

Everflow experienced a minor incident on April 13, 2020 affecting Conversion Processing, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2020, 08:55 PM UTC
Resolved
Apr 13, 2020, 09:15 PM UTC
Duration
20m
Detected by Pingoru
Apr 13, 2020, 08:55 PM UTC

Affected components

Conversion Processing

Update timeline

  1. investigating Apr 13, 2020, 09:19 PM UTC

    We are currently investigating this issue.

  2. identified Apr 13, 2020, 09:29 PM UTC

    The issue has been identified and a fix is being implemented. We confirm a small portion of the conversions will result into a 502 and won't be processed by our system.

  3. resolved Apr 13, 2020, 09:30 PM UTC

    This incident has been resolved