EVE Online incident

Tranquility server did not properly restart

Critical Resolved View vendor source →

EVE Online experienced a critical incident on October 5, 2024 affecting Game Server, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2024, 11:23 AM UTC
Resolved
Oct 05, 2024, 11:45 AM UTC
Duration
21m
Detected by Pingoru
Oct 05, 2024, 11:23 AM UTC

Affected components

Game Server

Update timeline

  1. investigating Oct 05, 2024, 11:23 AM UTC

    Tranquility is currently being restarted after today's downtime to resolve login issues.

  2. identified Oct 05, 2024, 11:38 AM UTC

    Two of the server nodes were unresponsive during the Tranquility reboot. We're swapping them out and starting up the server again.

  3. resolved Oct 05, 2024, 11:45 AM UTC

    The server restarted successfully and is open to players. Apologies again for the extended downtime. Happy gaming and have a good weekend.