EVE Online incident

Mass Disconnection and Problems Logging In

Minor Resolved View vendor source →

EVE Online experienced a minor incident on October 8, 2024 affecting Game Server and Login, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2024, 10:29 AM UTC
Resolved
Oct 08, 2024, 11:17 AM UTC
Duration
48m
Detected by Pingoru
Oct 08, 2024, 10:29 AM UTC

Affected components

Game ServerLogin

Update timeline

  1. investigating Oct 08, 2024, 10:29 AM UTC

    We're aware that a large number of players have been disconnected from the Tranquility server and some are unable to log back in. We are investigating. #EVEOnline #Tweetfleet

  2. investigating Oct 08, 2024, 10:42 AM UTC

    We're reaching out to Cloudflare (network services partner) to ask them to help investigate the issue. Currently we believe this is a networking issue rather than an issue with Tranquility server itself.

  3. investigating Oct 08, 2024, 10:51 AM UTC

    The underlying issues relating to logging in seem to be largely resolved. If you were disconnected, please try restarting your launcher and then logging in. Please be aware that scheduled downtime does start at 11:00 UTC.

  4. resolved Oct 08, 2024, 11:17 AM UTC

    This incident has been resolved.