eSputnik incident

Partial Outage of the service

Critical Resolved View vendor source →

eSputnik experienced a critical incident on November 13, 2020 affecting Public API and Email and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2020, 04:29 PM UTC
Resolved
Nov 13, 2020, 05:51 PM UTC
Duration
1h 21m
Detected by Pingoru
Nov 13, 2020, 04:29 PM UTC

Affected components

Public APIEmailSMSViberMobile pushWeb push

Update timeline

  1. identified Nov 13, 2020, 04:29 PM UTC

    There might be an issue with access to the customer’s account.

  2. monitoring Nov 13, 2020, 04:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2020, 05:51 PM UTC

    This incident has been resolved.