Esper.io experienced a minor incident on July 9, 2025, lasting 8d 20h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jul 18, 2025, 04:42 PM UTC
Jul 18, 16:42 UTC Resolved - This incident have been resolved Jul 9, 22:59 UTC Update - We are continuing to monitor for any further issues. Jul 9, 22:58 UTC Monitoring - A fix have been implemented and we will continue to monitor it. Jul 9, 20:01 UTC Identified - We are observing Samsung Knox devices have configuration issues, due to which some devices may be getting locked out and unable to make remote control. We have identified the issue and working towards resolution.