Esper.io incident

Incorrect tenant deletion email

Minor Resolved View vendor source →

Esper.io experienced a minor incident on August 21, 2025, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 04:33 PM UTC
Resolved
Aug 21, 2025, 05:20 PM UTC
Duration
47m
Detected by Pingoru
Aug 21, 2025, 04:33 PM UTC

Update timeline

  1. monitoring Aug 21, 2025, 05:20 PM UTC

    Aug 21, 17:20 UTC Resolved - You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end. We have sent an update to all the impacted customers. Aug 21, 16:33 UTC Investigating - You may have just received an email from us saying your tenant is being deleted on August 28th. This was a mistake on our end.